Terms of Services

View our Terms of Services for IV Shop

Last Updated: November 2025

Welcome to IV Shop (“we”, “us”, “our”).
By accessing or using our website (www.ivshop.co.za) or related services, you agree to comply with the following Terms of Service (“Terms”).
If you do not agree, please do not use our website.

Purpose of This Website

IV Shop provides an online platform where customers can purchase doctor-reviewed IV therapy, IM shot, and supplement products.
The website is intended for information, education, and lawful e-commerce transactions only.

We are not a medical clinic, and nothing on this website should be interpreted as a substitute for professional medical advice.

Acceptance of Terms

By using this website, you confirm that:

You are at least 18 years of age, or have the consent of a parent or guardian.
You understand and agree to these Terms and any updates published on this page.
You will use the website in compliance with South African law.

Account Registration

3.1 You may be required to create an account to purchase products.
3.2 You are responsible for maintaining the confidentiality of your login credentials.
3.3 IV Shop reserves the right to suspend or terminate accounts that engage in suspicious, fraudulent, or abusive activity.

Product Use Disclaimer

4.1 IV Shop supplies medical-grade products intended for use by professionals or under medical supervision.
4.2 All educational content is for informational purposes only and does not constitute medical advice.
4.3 Always consult a qualified healthcare provider before using IV or IM products.
4.4 IV Shop will not be held responsible for misuse, unsupervised application, or failure to follow medical protocols.

Intellectual Property Rights

5.1 All content on this website — including text, product descriptions, images, and design — is owned by IV Shop.
5.2 No material may be copied, reproduced, or distributed without written consent.
5.3 You may share website links publicly for legitimate informational purposes, provided you do not misrepresent IV Shop or its products.

Website Availability and Maintenance

6.1 We strive to keep the website accessible at all times. However, we may occasionally suspend access for updates or maintenance.
6.2 IV Shop is not liable for any downtime, data loss, or disruptions beyond our control.

Third-Party Services and Links

7.1 The website may link to external sites, including couriers, payment gateways, or medical sources.
7.2 IV Shop is not responsible for the content, policies, or reliability of these external services.
7.3 Use of third-party platforms is at your own discretion.

Limitation of Liability

8.1 IV Shop, its staff, and affiliates will not be held liable for any direct or indirect damages resulting from:

Improper use of products
Website errors or inaccuracies
Service interruptions
Unauthorised account access

8.2 Your sole remedy for dissatisfaction with the website or its services is to discontinue use.

Privacy and Data Protection

9.1 Your use of this website is also governed by our Privacy Policy, which explains how personal information is collected and processed.
9.2 By using our site, you consent to the terms outlined in that policy.

Prohibited Conduct

You agree not to:

Upload or distribute harmful, misleading, or unlawful content.
Attempt to breach website security or interfere with system operations.
Use automated systems or bots to extract data or place bulk orders.
Impersonate IV Shop staff or misrepresent your identity.

Indemnification

You agree to indemnify and hold IV Shop, its staff, and affiliates harmless from any claims, damages, or expenses resulting from your violation of these Terms or misuse of the website.

Modifications to Terms

IV Shop may update these Terms at any time.
Revised versions will be posted on this page with an updated date.
Continued use of the website after any changes constitutes acceptance of the updated Terms.